Critical Incident Stress Management

  • Why does CISM matter?

    Despite all your best efforts, no business can guarantee that tragedy won’t strike. At it’s worst it can be an on-site fatality, however, more commonly it can be the passing of colleague, or being witness to a traumatic event such as violence. Often, people are able to process these events in a timely manner and regain a sense of normalcy in their lives. However, for others it can deeply affect them. What’s more, some individuals who would normally not be profoundly affected, find themselves feeling deeply shaken by the event –  even those who face such situations as part of their daily routine.

    There is no clear and simple explanation for this because we humans are complex beings who live complex lives. However, Critical Incident Stress Management (CISM) is a proven technique that allows us to help individuals and teams process the aftermath of trauma in a healthy and constructive manner; returning their lives to normal and getting them back to work sooner.

  • How does it work?

    You may have already heard about Critical Incident Stress Debriefing (CISD), but you should know that this approach has been superseded by the more comprehensive approach of CISM. This more modern method still includes Debriefing, but also offers Defusing, Grief and Loss sessions, Crisis Management Briefing, Critical Incident Adjustment Support, and Pre-Crisis Education. Each of these methods is typically conducted as a group, yet they are designed for different purposes and we will advise you as to which will be the most efficacious given the situation. In all cases however, the underlying principles are to develop understanding of the complex emotions that can arise, provide an opportunity for individuals to vent, and then stabilise the group so that they can overcome the event together.

  • What makes MWA’s CISM different?

    MindWorks Australia has carefully selected a team of CISM specialists who not only have the knowledge and skills to set them apart, but also show  genuine compassion and empathy for others.  

  • How does my company stand to benefit?

    The simple fact is that it is unreasonable, and potentially dangerous, to expect HR or Management to deal with critical incidents. Moreover, ignoring, or brushing over the event can be similarly destructive. In either case, individuals experience undue suffering and that permeates everything they do, both at home and at work. With our skilled CISM practitioners at your side, your people are guided through the recovery process and are able to get back on track, for the benefit of themselves, their loved ones, and their work.